Return Policy

🛍️ Ase.Mob Return Policy

Thank you for shopping with Ase.Mob! We want you to be fully satisfied with every product you purchase. Please read our return policy carefully:

1. Eligibility for Returns

• Products must be returned within 7 days of the delivery date.

• Items must be unused, in original packaging, and with all accessories/manuals intact.

• Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items
   We do not accept returns for:

• Opened software, digital downloads, and licenses

• Items marked “Final Sale” or “Non-Returnable”

• Products damaged due to misuse, accidents, or unauthorized repairs

3. Defective or Damaged Items
   If you receive a defective or damaged product:

• Contact us within 48 hours of delivery at support@asemob.com

• Include photos of the item and packaging

• We will offer a replacement or full refund after verification

4. Return Process

• Email us at support@asemob.com to initiate a return

• Ship items using a trackable shipping method (we are not responsible for lost returns)

• Refunds will be processed within 7 business days after we receive and inspect the returned item

5. Refund Method
   Refunds are issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

6. Exchange Policy
   We allow product exchanges for the same item in case of defects or incorrect delivery.

7. Contact Us
   For any questions, reach out to our support team at support@asemob.com or visit our Contact page.